Shipping policy
Shipping Policy
At Fantasy Time, we are committed to providing you with the best possible shopping experience, which includes fast and discreet shipping. Below are the details of our shipping policy:
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please note that weekends and holidays may cause delays in processing.
Discreet Packaging
We understand the importance of discretion, and all orders are shipped in plain, unmarked packaging. The contents of the package will not be visible, ensuring your privacy is maintained at all times.
Shipping Methods
We offer several shipping options, including standard and expedited delivery. At checkout, you can select the shipping method that best fits your needs. Delivery times may vary depending on your location.
- Standard Shipping: 3-7 business days (domestic)
- Expedited Shipping: 1-3 business days (domestic)
International shipping times may vary depending on your location and customs regulations.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Please note that international shipping fees may vary depending on your country.
International Shipping
We are happy to offer international shipping to select countries. International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. We are not liable for any customs delays or additional fees that may occur during international shipping.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages
While we take great care to ensure your order reaches you safely, we are not responsible for lost or damaged items once they are in transit. If your package is lost or damaged, please contact the carrier directly. If there are any issues with the delivery, feel free to reach out to our customer support team, and we will assist you in resolving the matter.
Address Accuracy
Please ensure that your shipping address is correct before placing your order. We cannot be held responsible for any delays or lost packages due to incorrect or incomplete shipping information.
Contact Us
If you have any questions regarding shipping or your order, please do not hesitate to contact us at support@fantasytime.com. We're here to help!